For existing customers
Customer support.
Orders, online ordering, documents, claims and account questions — here's how to reach the right people.
Place or change an order
Call the order desk or order through the Client Portal. Your account manager can help with anything unusual.
Request Client Portal access
Any account manager or CSR can get Client Portal access set up for your account.
Specifications & certificates
Product specs, certificates and letters of guarantee, prepared by our QA team on request.
Product concern or claim
If something isn't right, tell us right away — we'll make it right and track the root cause.
Account & credit
Credit applications, account changes and billing questions, handled by our finance team.
Not a customer yet?Open a wholesale account.